The Gambler's Report :: Frequently Asked Questions

FAQ'S

1) How do I purchase picks?
When you click on "Buy Now" anywhere on the site for your first purchase, you will be shown the product you are buying. From there click Agree and it will take you to secure merchant processing center (clickbank). For longer term packages to view online please contact us on our customer service page with a username and password.

2) What will appear on my credit card?
The purchase will be recorded as the name of this website.

3)   Can I contact the handicappers directly?
Yes. Each handicapper can be contacted from this website. They each have their own toll-free number on their page.

4)  The pick that I buy? Are they the handicapper's "best" picks?
Yes. In fact, you are purchasing their top-rated picks that they upload to the TGR site.  What you see is what you get.

5)   What methods of payment do you accept?
Visa, Mastercard, Discover and American Express.

6)   Is my transaction safe?
Yes, you are purchasing from a secure site where all information is securely encrypted and protected.

7) Do you take Western Union payments?
Yes, we do for longer term customized packages.

8) Do you accept Pay Pal?
Yes, through the clickbank merchant processing center.

9) What time do the handicappers update their pages/selections?Generally by 3:00 P.M. Eastern on weekdays and by 10:00 A.M. Eastern on weekends.

10) Do the handicappers releases plays on every sport and every game everyday?
No. The key to winning with some consistency is quality, not quantity. Thus the handicappers release plays on games that they feel the best about on a given day. If you purchase a product and there are no plays that given day, you will receive a credit for the following day.

11) What is a special release?
A special release (in red) is a special play that the handicapper feels very stong about and charges more for.

12) Once I purchase plays, how do I get them? Are they emailed to me? Do I get them over the phone?
You can retrieve your plays in one of 3 ways. Phone, email, or by logging in.
It's your option. Just call customer service or email us to let us know.

13) Do the handicappers have any releationship with Sportsbooks or any other advertising entity at this site?
Absolutely Not. We have no relationship with any Sportsbook nor have any direct relationship or partnership with any advertised sites.

14) Can I change my User Name or Password?
Yes, just call customer service or email us.

15)   Do you know when I log into the site?
Yes. Every time you log in, we record that data, along with your IP Address to prevent customers from trying to commit fraud.

16)   Are these the same picks the cappers use on their site?
Not necessarily. We only know what picks they are using once they upload their selections to our site. They could be the same - could be different from what they already used at their site.   We record the data and the records and resell their products to you.

17)   Are the handicappers allowed to call me?
Yes. If you opt-in and purchase their product, they have the right to call you. If you have any problems please email us immediately.

18)   Are there any refunds?
No. Please read our Private Policy. There are no refunds and no guarantees.
TGR will pursue anyone that committs fraud and charges back for no good reason.